"The Midland Group and their OneTouch patient advocacy model has revitalized the way that we approach self-pay collections. Their onsite and offsite staff are committed to finding balance resolutions via persistent public healthcare benefit advocacy, financial assistance screening, compassionate pay plan management, and their relentless pursuit of lien and Workers' Compensation payments. Midland consistently converts over 50% of our uninsured accounts and over 70% of balance after insurance accounts into positive resolutions for our hospital. We could not be as successful as we are without Midland's approach to patient advocacy."

I have worked with the Midland Group for 14 years. Kelly James and her team are wonderful to work with and their genuine willingness to help our patients is absolutely amazing. I only have good things to say about Midland and would recommend any of their services to any facility.